Message From Track Trailer

[hulbyw]

For those of you who are not on Facebook, I thought I would post a message sent out from Track Trailer today.

To our dedicated and loyal TRACK Community,
 
We're excited to share that TRACK has successfully completed the administration process and is back on TRACK and in full operation with fresh investment! This marks a new chapter for us, as we continue to move forward with fresh momentum while staying true to the values, quality, and service that have been the foundation of TRACK.
 
We're also pleased to confirm that all past warranties will continue to be fully honoured. Your trust in us means the whole Aussie Outback, and we'll be here to support you every step of the way.
 
Stay tuned for updates on our products and future developments. If you have any questions about your warranty or our relaunch, feel free to contact our customer service team.
 
We thank you for your continued support!
Track Team

[robstevens]

Nice one. Good to see there's a future for the team.

[chris peiro]

well, are we really surprised, I have been dealing with track for almost ten years and had had 2 topaz vans,2012 model and now 2018.for the first few years they were a really great company to deal with, great on the phone and quick to answer emails.
but that all changed and if you weren't spending 100k plus with them they just didn't want to know you. Hardly ever returned your call because they never answered it in the first place, emails were few and far between and i even had one guy blame me for a problem they were warned about but ignored.my 2018 van is plagued with build quality issues, but even when it was under warranty, they still refused to talk about it.
they just got too big for their boots and just didn't care about customer service, just focused on the big bucks.the only reason i still have my van is i can't afford a new one at this stage, but once i can i will never buy track again...     

[Going Bush]

I called in on Friday to have a look at a 2017 Firetail they have on consignment.  Staff reported that new owners are close to restarting manufacturing.